Interpersonal communication

DISC or the Enneagram: which one, for what

Self-awareness is where most of ABP’s programmes start, and two instruments do most of that work: DISC and the Enneagram. They are often mentioned in the same breath, and a surprising number of people who have taken one believe they have taken the other.

They are not interchangeable. They answer different questions.

DISC: how someone behaves

DISC describes four behavioural preferences — Dominance, Influence, Steadiness and Conscientiousness — as they show up in a working context. It is deliberately simple. You can see the signals in a meeting: the pace someone speaks at, how much detail they want, whether the relationship comes before the subject or after it, how they handle disagreement.

That simplicity is its strength. In a single day a team can learn the model, each person can receive their own profile, and everyone can practise adjusting how they announce, ask and disagree. The two-day DISC and Driving Forces course is built exactly that way.

What DISC does not do is explain why someone behaves as they do. Two people with the same visible profile can be driven by entirely different things.

The Enneagram: what drives someone

The Enneagram describes nine types, each defined by a core motivation and by what that type seeks to avoid. It works a level below behaviour: what someone is really after, what they protect themselves from, and how they change under pressure — which is often where the most costly workplace patterns appear.

It asks more of the participant. Identifying your type is done through guided reflection rather than a score, and the most useful part of the work is recognising your own habits, not analysing other people’s. That is why the Enneagram-based course takes three days, and why it fits naturally alongside coaching.

How to choose

A practical way to decide:

  • Friction between people in a team, meetings that go badly, a team that needs a shared language: start with DISC.
  • A manager who wants to adapt how they lead each person: DISC first; the Enneagram when behaviour alone does not explain what you see.
  • A pattern that keeps repeating in someone’s career, a leadership transition, individual coaching: the Enneagram.

Many people take both, in that order.

The limit they share

Neither instrument is a selection tool. Neither predicts performance, neither measures competence, and neither should be used to recruit, to appraise or to sort people. Organisations that do so rest decisions on a criterion with no predictive value — and quickly teach their staff to treat the whole exercise as a test to be gamed.

Used for what they are valid for, both are remarkably effective: understanding yourself, and adjusting how you work with someone else.

A note for multinational teams

In a Singapore team drawn from many countries, there is one further reason to use a shared behavioural model. Friction between colleagues is easily put down to nationality — and once it is, it becomes delicate to discuss. A vocabulary of working styles gives people another way to describe the same friction: “you want the conclusion first, I need the reasoning” is more accurate than a remark about someone’s background, and much easier to act on.

Frequently asked questions

Can we use DISC or the Enneagram to recruit?

No. Neither predicts job performance, and neither is designed for selection. Using a profile to rule candidates in or out rests a decision on a criterion with no predictive value and adds a discrimination risk. Both instruments are for working better with people who are already on the team.

Which should a team start with?

Usually DISC. It gives a whole team a common, low-stakes vocabulary in a single day, and each person leaves with their own profile. Teams or managers who then want to understand why certain patterns keep recurring move on to the Enneagram.

Does the trainer's certification matter?

Yes. A profile read back badly does more damage than no profile at all, and both instruments are easy to misuse as labels. Ask who will give the results back, and what their training in the instrument is.

Training on this topic

Two colleagues at a desk compare colour-coded profile charts, a mug and a tablet beside them

Interpersonal communication

DISC and Driving Forces

Two days on two complementary instruments: DISC describes how someone behaves, Driving Forces describes what drives them underneath. Each participant receives an individual report and leaves with a relationship strategy for the people they find hardest to work with.

2 daysIn person · In-company

A woman standing with a notepad listens to three colleagues seated at laptops, in a meeting room with a view over the city

Interpersonal communication

Knowing yourself, communicating better, standing your ground

The long format, with a third day some weeks later. Three days to place your profile, understand where your way of communicating comes from, and acquire concrete answers to aggression and manipulation.

3 daysIn person · In-company · Live online