Interpersonal communication
Knowing yourself, communicating better, standing your ground
The long format, with a third day some weeks later. Three days to place your profile, understand where your way of communicating comes from, and acquire concrete answers to aggression and manipulation.
What you will be able to do
- Know the key principles of the Enneagram: the 9 base types, and the notions of integration and disintegration
- Know your own personality base type in the Enneagram
- Use your "wings" to improve your positive communication and move your projects forward
- Give constructive corrective feedback using the "sandwich" technique
- Give constructive positive feedback using non-violent communication
- Answer aggression or manipulation (judgements, generalisations, distortions) accurately with a positive communication technique
Programme
The fundamentals of communication
- Opening round: each person's objectives, expectations and stakes
- The drama triangle and transactional analysis
- Video, discussion and input drawn from participants' own situations
The Enneagram and your profile
- The instrument and the nine profiles
- Strengths, talents and watch-points of each profile in communication
- Understanding your motives and where your way of communicating comes from
- What to aim at, and by what method to get there
- Identifying the profiles around you and adjusting how you address them
Positive, non-violent communication
- The NVC method
- Voicing a criticism assertively and in confidence, without aggression
- Thanking and encouraging with impact
- Answering an aggressor and handling your own frustration better
- Four methods for answering objections and attacks
- A personal action plan, and a commitment ahead of the third day
The third day, some weeks later
- What happened when the tools met reality, and a deeper look at your profile
- Photolanguage: each person presents their profile to the others
- Self-diagnosis of your parent–adult–child profile in transactional analysis
- Cross-reading the results and building the individual action plan
- Individual coaching on situations each person has actually lived through
- A lighter method for identifying and adapting to the profiles around you
What this training gives you
Understanding and knowing your personality and your way of communicating is the essential foundation of your personal development and your career. This training pinpoints precise individual areas to work on and develops them in depth.
- Develop your self-awareness through the Enneagram, to analyse your strengths and areas for progress and perform better at work
- Use positive and non-violent communication techniques at work: in sales, in management and in your working relationships generally
- Assert yourself with the self-awareness tool and effective, concrete techniques
- Face aggression and manipulation with simple, positive and non-violent methods
A training in two steps
Step 1: two consecutive days. You discover the Enneagram, an internationally recognised self-awareness tool that shows which behavioural objectives to work towards to develop your potential, and how to act concretely to reach them. The trainer also gives you positive, non-violent communication tools, concrete and suited to your personality.
Step 2: one day, a few weeks later. Once you have tried the tools and methods, you are supported in depth on assertiveness, self-confidence and win-win communication, according to your own objectives. This lively, practice-led module works from situations participants have actually lived: self-confidence and self-assertion, dealing with difficult personalities, handling conflict. It is also when you put in place the improvement objectives identified in step 1.
Enneagram e-learning
After the first two days, the e-learning “The Enneagram method: know yourself better and develop your potential” lets you revisit and deepen the key elements of the tool, including the main characteristics of each profile. It stays available at any time, wherever you are and at your own pace.
Questions about this training
How does this differ from the two-day self-awareness training?
Both rely on the Enneagram and positive communication. This training adds a third day a few weeks later, dedicated to assertiveness, self-confidence and win-win communication based on situations participants have lived, as well as a complementary Enneagram e-learning module.
What happens on the third day?
Participants share their experience of the tools, present their profile to the group, identify their communication profile through transactional analysis, build an individual action plan and are coached individually on their own situations.
Is there a prerequisite?
No. The training is open to everyone, whatever their role.
Related trainings
DISC and Driving Forces
Two days on two complementary instruments: DISC describes how someone behaves, Driving Forces describes what drives them underneath. Each participant receives an individual report and leaves with a relationship strategy for the people they find hardest to work with.
Self-awareness and positive communication
Understand why you communicate the way you do before trying to change any of it. Two days: an Enneagram questionnaire to place how you operate, then concrete techniques for asking, refusing and criticising without attacking.