Training & seminars

Interpersonal communication and self-awareness

Understanding how you operate before trying to adjust how anyone else does, with DISC and the Enneagram. The programmes rest on the DISC certification and Enneagram training of the firm's founder, Alain Palacios — which is what makes the technique genuinely usable.

A team talking around a meeting table, papers and a tablet in hand

3 courses

  1. Two colleagues at a desk compare colour-coded profile charts, a mug and a tablet beside them

    DISC and Driving Forces

    Two days on two complementary instruments: DISC describes how someone behaves, Driving Forces describes what drives them underneath. Each participant receives an individual report and leaves with a relationship strategy for the people they find hardest to work with.

    • Identify the 4 behavioural styles of the DISC model and their key characteristics
    • Analyse your own profile and Driving Forces from the results of the individual assessment

    2 days14 hours

    In person · In-company

  2. Four colleagues talking and smiling around a wooden table with notebooks and mugs, in a bright room full of plants

    Self-awareness and positive communication

    Understand why you communicate the way you do before trying to change any of it. Two days: an Enneagram questionnaire to place how you operate, then concrete techniques for asking, refusing and criticising without attacking.

    • Know the 9 base types of the Enneagram
    • Know the notions of integration and disintegration

    2 days14 hours

    In person · In-company · Live online

  3. A woman standing with a notepad listens to three colleagues seated at laptops, in a meeting room with a view over the city

    Knowing yourself, communicating better, standing your ground

    The long format, with a third day some weeks later. Three days to place your profile, understand where your way of communicating comes from, and acquire concrete answers to aggression and manipulation.

    • Know the key principles of the Enneagram: the 9 base types, and the notions of integration and disintegration
    • Know your own personality base type in the Enneagram

    3 days21 hours

    In person · In-company · Live online

Most professional misunderstandings do not come from disagreement about the substance. They come from two people processing the same information differently: one wants the conclusion first, the other needs the reasoning; one hears criticism where the other believed they were asking a question. In a Singapore team, where colleagues from several cultures work together in a shared second language, that gap is wider than usual — and it is easy to put it down to culture when it is often simply a difference in profile.

That is why our communication courses start with self-awareness. DISC gives a fast, operational read of observable behaviour — what the person in front of you is doing, here, now. The Enneagram works a level deeper: what motivates someone over time, what they avoid, and how they behave under pressure. The two are complementary, and we are explicit about what each one does and does not allow.

One qualification that matters: these are not selection instruments. We do not use them to recruit, to appraise or to sort people. They are used for what they are valid for — understanding yourself, and adjusting how you address someone else.

On that foundation, the techniques — constructive feedback, positive and non-violent communication, standing your ground against aggression and manipulation — become applicable, because the participant knows which register to pitch to depending on who is in front of them.

Clients ABP Consulting has worked with

Frequently asked questions

Is DISC a personality test?

No, and the distinction matters. DISC describes observable behaviour in a given context, not a stable identity. The same person can show a different profile at work and at home, or after a change of role. We use it as a shared reading grid, never as a label.

What is the difference between DISC and the Enneagram?

DISC answers "how does this person behave?" and is worked through over two days together with Driving Forces. The Enneagram answers "what makes them act, and what do they do under pressure?": deeper, more demanding, and more useful for sustained personal work or for coaching. Many participants start with DISC.

Do you use these instruments for recruitment or appraisal?

No. Neither DISC nor the Enneagram is a valid selection instrument, and we decline to use them that way. They serve the development of individuals and the quality of working relationships. If what you need is an assessment process, we will say so and not take the engagement.

What languages are these courses delivered in?

English, French or Spanish. In Singapore teams the session almost always runs in English. The Chinese version of this site is there to be read; the courses themselves are not delivered in Mandarin. DISC questionnaires can be completed in several languages, which helps participants who think more easily in their first language.

Is there a questionnaire to complete before the session?

For the DISC programmes, yes: each participant completes a questionnaire beforehand and receives their profile during the session, which leaves time to work on it rather than merely discover it. For the Enneagram, identification is done during the course, with the trainer alongside.

Do these courses suit a whole team?

Yes, and it is the format that repays best. When a team shares one reading grid, it gains a common vocabulary for talking about its friction without making it personal — which durably changes the quality of its meetings and its disagreements.

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